Norfolk Plaza Hotel - London

29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Norfolk Plaza Hotel - London

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking
 24-Hour

24-hour reception

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Conference room

 No Smoking

Non-smoking rooms

 Child-friendly

Cribs/Baby cots

Verified Reviews:

  • Bathroom was clean - Plenty of towels - Rooms are air conditioned - Great location
  • Paddington station is about 2 blocks - Room was plain but, very clean - Area was very quiet - Felt very safe
  • Staff was pleasant - Small bar was a nice place to relax - I would highly recommend
  • Tv was very tiny - Reasonable priced place to stay - Breakfast buffet was okay
  • Toilet would not flush - Staff was friendly and accomodating - No air conditioning in summer

Overview

This three-star hotel is located in the city center near key heritage sites.

The hotel is traditional and offers Wi-Fi.

All 87 elegant rooms feature satellite TV and tea/coffee maker.

The hotel has a bar and two lounge areas.

Paddington station is a few minutes away.

Year renovated:   2011.  Number of floors:   7.  Number of rooms:   87.

Rooms

All rooms are very cozy and include tea and coffee making facility, satellite TV and spacious beds.

Dining options

Full English Breakfast, Buffet Breakfast and Continental Breakfast - all are served in the dining room daily.

Bar is open for a drink late in the evening.

Both lounge areas are available to enjoy a cup of coffee through the day.

A full english breakfast is served at the price of GBP 7 per person per night.  The hotel offers a buffet breakfast at the price of GBP 4.50 per person per night. 

Services

The conference rooms are available.

Wi-Fi costs GBP 2 per hour.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • private parking is possible at a location nearby at GBP 15 per day.

Services

  • Valet parking
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Newspaper service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Lobby bar

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Leisure/TV room

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Free in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
  • Bathroom telephone

Kitchen facilities

  • Electric kettle

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

How to reach hotel

hotel Norfolk Plaza Hotel - London London location
Show big map »

Hotel Address:

29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX

Get directions
City Center
  • London
    2.1 mi
Airports
Train Stations
  • Paddington Station
    700 ft
  • Marylebone Station
    3700 ft
Underground stations
  • Lancaster Gate
    1700 ft
  • Paddington (Circle & Bakerloo)
    1000 ft
  • Bus stop
    3700 ft
Restaurants
  • Mimos Cafe Bar (cuisine: Italian)
    300 ft
  • San Marco Ristorante (cuisine: Italian)
    300 ft
Parks
  • Paddington Green and St. Mary's Churchyard
    2000 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    87

Hotel Awards

UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

All rooms are very cozy and include tea and coffee making facility, satellite TV and spacious beds.

Norfolk Plaza Hotel Double RoomNorfolk Plaza Hotel Double RoomNorfolk Plaza Hotel Double Room
Double Room
Bed type: Double bed or 2 Single beds or 1 Single bed
Size: 165 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Twin room sole use

Room facilities
    Norfolk Plaza Hotel Triple RoomNorfolk Plaza Hotel Triple Room Room Type 1Norfolk Plaza Hotel Triple Room
    Triple Room
    Bed type: Sleeping arrangements for 3 persons or 3 Single beds
    Size: 220 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    An en suite bathroom, satellite TV and tea/coffee making facilities are featured in this room.

    Room facilities

      How to reach hotel

      hotel Norfolk Plaza Hotel - London London location
      Show big map »

      Hotel Address:

      29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX

      Get directions
      City Center
      • London
        2.1 mi
      Airports
      Train Stations
      • Paddington Station
        700 ft
      • Marylebone Station
        3700 ft
      Underground stations
      • Lancaster Gate
        1700 ft
      • Paddington (Circle & Bakerloo)
        1000 ft
      • Bus stop
        3700 ft
      Restaurants
      • Mimos Cafe Bar (cuisine: Italian)
        300 ft
      • San Marco Ristorante (cuisine: Italian)
        300 ft
      Parks
      • Paddington Green and St. Mary's Churchyard
        2000 ft
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  11 am
      • Year renovated:
        2011
      • Number of floors:
        7
      • Number of rooms:
        87

      Hotel Awards

      UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

      Norfolk Plaza Hotel Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      What's nearby.

      Oxford Street, a shopping area is within 25 minutes walking

      Hyde Park, the city's largest green area is a short walk away

      Marble Arch, a marble monument is within 15 minutes

      Alexander Fleming Laboratory Museum, 100 m, located at St Mary's Hospital

      Indar Pasricha Fine Arts, 400 m, specializing in fine and contemporary art

      The Reel Time, 400 m, an amusement arcade with many coin operated fruit machines and computer games

      Tourist attractions

      • Houses of Parliament - 700 ft
      • Indar Pasricha Fine Arts - 1400 ft
      • Bayswater - 1700 ft
      • London Planetarium - 2000 ft
      • Farmilo Fiumano - 2000 ft

      Places of interest

      • The Windsor Castle - 2000 ft
      • Cleveland Square & Gardens - 2000 ft
      • West London Synagogue - 2300 ft

      Train stations

      Amusement

      • The Reel Time - 1400 ft
      • Quicksilver - 1400 ft
      • Play 2 Win - 2300 ft

      Parks

      Galleries

      • The Park Gallery - 1400 ft
      • Mark Gallery - 1700 ft
      • Light Gallery - 1700 ft

      Underground stations

      • Paddington (Circle & Bakerloo) - 700 ft
      • Paddington (H&C) - 1400 ft
      • Lancaster Gate - 1400 ft
      • Edgware Road - 1700 ft

      Local attractions

      • Madame Tussauds London - 5000 ft
        Marylebone Road, London
      • Lord's Cricket Ground - 5000 ft
        London NW8 8QNEngland
      • Royal Academy of Music Museum - 5200 ft
        Marylebone Road, London
      • Kensington Palace - 5200 ft
        The Broad Walk, London
      • London Central Mosque - 5100 ft
        146 Park Road, London

      Near the hotel

      • Alexander Fleming Laboratory Museum - 700 ft
        St Mary's Hospital, London
      • Grosvenor Victoria Casino - 1800 ft
        150 - 162 Edgeware Road, London
      • Kensington Gardens - 2500 ft
        The Magazine Storeyard, London
      • Regents Canal - 3200 ft
        42 Blomfield Road, London
      • Rolling Bridge - 1300 ft
        Paddington Basin, London
      • Paddington Green and St. Mary's Churchyard - 2000 ft
        Church Yard Walk, London
      • Hyde Park - 3400 ft
        Rangers Lodge, London

      Restaurants nearby

      • Mimos Cafe Bar - 300 ft

        Address: 19 London St
        Phone: +44 20 77067175

        83% likes this, based on 180 reviews
        Cuisine: Italian

      • London Street Brasserie - Paddington - 300 ft

        Address: 16 London Street
        Phone: 020 7706 6555

        51% likes this, based on 138 reviews
        Cuisine: International, British
        Price Range: USD 2 - USD 43

      • Sussex Fish Bar - 300 ft

        Address: 20 London St
        Phone: 020 7724 0481

        66% likes this, based on 42 reviews
        Cuisine: English

      • San Marco Ristorante - 300 ft

        Address: 10 London Street
        Phone: 020 7724 3673

        60% likes this, based on 147 reviews
        Cuisine: Italian

      • Sussex Arms - 300 ft

        Address: 21 London Street
        Phone: 020 7723 1026

        65% likes this, based on 44 reviews
        Cuisine: English

      Getting around.

      Paddington station is located nearby.

      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  11 am
      • Year renovated:
        2011
      • Number of floors:
        7
      • Number of rooms:
        87

      Hotel Awards

      UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

      Hotels nearby
      Ashley London Hotel
      3 stars
      0.1 km
      Adare Hotel London
      3 stars
      0.1 km
      Haven Hotel London
      3 stars
      0.1 km
      Athena Hotel London
      3 stars
      0.1 km
      Dolphin Inn London
      2 stars
      0.1 km
      Avon Hotel London
      2 stars
      0.1 km
      Cities nearby

      Norfolk Plaza Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Norfolk Plaza Hotel

      Average guest rating

      6.2out of 10
      Good
      Based on 71 reviews

      Rating by category:

      Location
      8.5
      Rooms
      3.6
      Service
      8.0
      Value
      6.0
      Dining
      7.0

      Individual guest reviews

      • Group of friends
        7.8

        The Hotel is perfectly located for a city trip. just 2 minutes to th paddington railway and tube station.

        The Hotel overall could use a little remodelling. It was a little cold during night because of the poor isolation and not functioning heating.

      • Single
        3.2

        The girls working the front desk tried their best to be helpful in light of a bad situation.

        Avoid this hotel at all costs. The rooms were disgusting and I did not feel safe. I stayed only one night of a multi-night stay. As soon as morning came, I immediately started looking for a new hotel. (Keep in mind- this was during the Olympics so I ended up paying a very high rate at the new hotel for a last minute booking but it was worth it to leave the Norfolk Plaza.) I was also not the only guest to have problems. Every time I was in the lobby there was a guest looking to change rooms because their current room to another one because something didn't work. As I was checking out, someone from a tour company was also at the desk. After looking at all available rooms in the hotel- he decided none were acceptable for his group and was frantically calling around to find something (anything) else. Do not stay here.

      • Single
        6.6

        Excellent location, close to Paddington and underground. Nice sized room and bathroom.

        You really can hear people moving around in the room above. Very poor sound insulation and the vibrating floor made my light casement rattle.

      • Older travelers
        3.8

        The position of the hotel was perfect for travelling into the heart of the city and visting the popular tourist attractions

        The room which we occupied was in urgent need of refurbishment.The main curtains plus the net curtains were very old and marked with paint,the window fixtures were broken,the bedroom fittings and furniture were old and tired looking.The bed linen had been restitched in places and was frayed.The most disappointing was the bathroom.The bathroom fittings were old and outdated,the sink bath and tiles were cracked.no air vent.The bathroom was extremely cramped.You had to dry yourself in the bath as there was not anywhere else to go.The toilet and sink were as close together as a desk and chair.

      • Single
        4.6

        Location was good. Breakfast was good

        No central light in room. Cleanliness dubious Was put in smoking room...........smelly

      • Family with children
        4.2

        Terrible hotel! It was old , run down, nothing had been renewed for 15 to 20 years. All we wanted was a nights sleep and even this we did not get, my wife was woken up at 2am by someone having a shower and then going out and she said it sounded like it was in our room. I mentioned this to the manager and they could not be bothered. Only good thing, the sheets were clean....Awful hotel, do yourself a favor and miss this one.

      • Single
        7.0

        The location is excellent for the train station. The staff are very helpful.

        My room was a little shabby this time. I was very surprised as over the many times I have stayed here both alone, with my family and with a friend I have always been absolutely delighted with the decor etc.

      • Family with children
        8.8

        I had read poor reviews for the hotel but was pleasantly surprised. All staff very helpful and informative. We had a room on the second floor.. The breakfast was fine. Would return again as plenty of variety for eating places close to the hotel

        I found the beds a little hard even my 10 year old daughter commented on the bed.

      • Older travelers
        4.6

        its location. bathroom clean and towels changed daily

        in need of refurbishment. breakfast very basic, we asked numerous times to have the television tuned in but it was not done.

      • Single
        7.8

        I stayed here during a 24 hour layover from Heathrow and it could not have been more convenient to the airport! It was nothing fancy but it did the job. The staff was helpful and the room was adequate.

        The linens were a bit dated which is the reason for a slightly lower score on cleanliness.

      • Couple
        4.6

        Near Paddington station

        Pretty terrible room in every possible aspect...

      • Single
        9.6

        A lovely hotel with very friendly and welcoming staff. The hotel is always kept lovely and clean and my bedroom was on the third floor with a lovely view over Norfolk Square. Would recommend this hotel for a city break to London anytime.

      • Single
        6.2

        It's about 2-3 mins walk from Paddington Station, very useful for early train runs, and is a quite authentic London apartment, if you're a fan.

        Non-existent internet access, Lack of professional staff, horrible breakfast. Do not order an English Breakfast here, just go eat somewhere else. They do not charge for rejected service though, at least.

      • Single
        8.2

        Clean hotel, good location, good value for money, helpful staff, would stay again

      • Older travelers
        3.2

        They refunded our money

        We arrived in the morning & were impressed by the pleasant foyer. I'm returning to the hotel at 11:30 PM we were shown to a very squalid dirty room. After complaining we would then offered a smoky unmade up room. At 3rd go we were shown into an adequate room! No manager was available - I spoke to the manager the following day and was told that the hotel was due for refurbishment in March. This was not mentioned at this time of booking nor was it in the Foyer. When I pointed this out I was offered a refund which I accepted

      How to reach hotel

      hotel Norfolk Plaza Hotel - London London location
      Show big map »

      Hotel Address:

      29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX

      Get directions
      City Center
      • London
        2.1 mi
      Airports
      Train Stations
      • Paddington Station
        700 ft
      • Marylebone Station
        3700 ft
      Underground stations
      • Lancaster Gate
        1700 ft
      • Paddington (Circle & Bakerloo)
        1000 ft
      • Bus stop
        3700 ft
      Restaurants
      • Mimos Cafe Bar (cuisine: Italian)
        300 ft
      • San Marco Ristorante (cuisine: Italian)
        300 ft
      Parks
      • Paddington Green and St. Mary's Churchyard
        2000 ft
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  11 am
      • Year renovated:
        2011
      • Number of floors:
        7
      • Number of rooms:
        87

      Hotel Awards

      UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge