Norfolk Plaza Hotel - London

29-33 Norfolk Square, London, United Kingdom, W2 1RX  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Norfolk Plaza Hotel - London

Free Wi-Fi
Parking

GBP 15 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Coffee/Tea in lobby

Restaurant buffet

Lobby bar

Laundry

Self-service laundry

TV

Leisure/ TV room

Elevator

Verified Reviews:

  • Bathroom was clean - Plenty of towels - Rooms are air conditioned - Great location
  • Paddington station is about 2 blocks - Room was plain but, very clean - Area was very quiet - Felt very safe
  • Staff was pleasant - Small bar was a nice place to relax - I would highly recommend
  • Tv was very tiny - Reasonable priced place to stay - Breakfast buffet was okay
  • Toilet would not flush - Staff was friendly and accomodating - No air conditioning in summer

Overview

Conveniently located by Edgware Road underground station, Norfolk Plaza Hotel features a baggage storage, a safe deposit box and a lift. Featuring Victorian architecture, the hotel was renovated in 2011.

Norfolk Plaza Hotel enjoys good setting in the middle of London and offers direct access to Marble Arch and Paddington Station. The center of London is 4 km away from the venue.

Shopping centers, a market and boutiques are located nearby.

Guests will find themselves a 10-minute walk from Marylebone train station. It takes about 25 minutes to get to London City airport by car.

Rooms

This comfortable property features classic guestrooms fitted with a mini bar, satellite television, climate control, a work desk and a separate toilet. The rooms are furnished with modern pale wood furniture.

Eat & Drink

A hearty buffet breakfast is served every morning. At the contemporary snack bar guests will enjoy a selection of tea and coffee. Frontline Restaurant and San Marco Ristorante are located within 150 meters away.

A full english breakfast is served at the price of GBP 7 per person per night.  The hotel offers a buffet breakfast at the price of GBP 4.50 per person per night. 

Services

Business facilities at Norfolk Plaza Hotel include a video projector, a business center and a photocopier.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible at a location nearby at GBP 15 per day.

Year renovated:   2011.  Number of floors:   7.  Number of rooms:   87.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Lobby
  • Female traveler room/floor
  • Multilingual staff

Services

  • Valet parking
  • Room service
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Lobby bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Barbeque grills
  • Leisure/ TV room

Room facilities

  • Air conditioning
  • Central heating
  • Free in-room safe
  • Mini-bar
  • Living room
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathroom telephone

Media

  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Maximum capacity of cribs in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Norfolk Plaza Hotel - London London location
Show big map »

Hotel Address:

29-33 Norfolk Square, London, United Kingdom, W2 1RX

Get directions
City Center
  • London
    2.3 mi
Airports
Train Stations
  • Paddington Station
    700 ft
Underground stations
  • Paddington (H&C)
    1700 ft
  • Paddington (Circle & Bakerloo)
    1700 ft
  • Bus stop
    3700 ft
Restaurants
  • San Marco Ristorante (cuisine: Italian)
    400 ft
  • Mimos Cafe Bar (cuisine: Italian)
    400 ft
Parks
  • Paddington Green and St. Mary's Churchyard
    1900 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    87

Hotel Awards

UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Norfolk Plaza photos Room
Standard Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • 220/240 V AC
  • Trouser/pants press
  • Newspapers
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Media:Satellite TV
  • VCR player
  • Computer hookup
  • Radio
Room Description:

Standard|Twin Room - With Breakfast. Standard-Bed & Breakfast-Minimum 4 Nights

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard|Twin room sole use

Standard Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Trouser/pants press
  • Newspapers
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • VCR player
  • 220 V AC
  • Computer hookup
  • Radio
Room Description:

Standard|Standard Triple - Breakfast included

Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Minimum 4 Nights Twin - With Breakfast

Norfolk Plaza Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Indar Pasricha Fine Arts1400 ft

Places of interest

  • The Windsor Castle1700 ft

Train stations

  • Paddington Station400 ft
  • Paddington Station700 ft

Amusement

  • The Reel Time1400 ft
  • Quicksilver1400 ft

Museums

  • Alexander Fleming Laboratory Museum400 ft

Parks

  • Mile End Park and Arts Pavilion1400 ft

Galleries

  • The Park Gallery1400 ft

Underground stations

Local attractions

  • London Central Mosque5000 ft
    146 Park Road, London
  • Royal Academy of Music Museum5100 ft
    Marylebone Road, London
  • Regent's Park1.1 mi
    The Store Yard, London
  • Kensington Palace5300 ft
    The Broad Walk, London
  • Harrods1.2 mi
    87-135 Brompton Road, London

Near the hotel

  • Alexander Fleming Laboratory Museum600 ft
    St Mary's Hospital, London
  • Grosvenor Victoria Casino1700 ft
    150 - 162 Edgeware Road, London
  • Kensington Gardens2600 ft
    The Magazine Storeyard, London
  • Little Venice3100 ft
    Regent's park, London
  • Rolling Bridge1100 ft
    Paddington Basin, London
  • Paddington Green and St. Mary's Churchyard1900 ft
    Church Yard Walk, London
  • Regents Canal3100 ft
    42 Blomfield Road, London

Restaurants nearby

  • San Marco Ristorante400 ft

    Address: 10 London Street
    Phone: 020 7724 3673

    73% likes this, based on 175 reviews
    Cuisine: Italian

  • London Street Brasserie - Paddington400 ft

    Address: 16 London Street
    Phone: 020 7706 6555

    51% likes this, based on 138 reviews
    Cuisine: International, British
    Price Range: USD 2 - USD 43

  • Frontline Restaurant400 ft

    Address: 13 Norfolk Place
    Phone: +44 (0)20 7479 8960

    66% likes this, based on 86 reviews
    Cuisine: British
    Price Range: USD 26 - USD 34

  • Mimos Cafe Bar400 ft

    Address: 19 London St
    Phone: +44 20 77067175

    70% likes this, based on 152 reviews
    Cuisine: Italian

  • Connoisseurs Indian Tandoori300 ft

    Address: 8 Norfolk Place
    Phone: +44 20 74023299

    Cuisine: Indian

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    87

Hotel Awards

UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Norfolk Plaza Reviews

Guest reviews are submitted by our customers after their stay at Norfolk Plaza

Average guest rating

6.2out of 10
Good
Based on 76 reviews

Rating by category:

Value
6.0
Dining
7.0
Location
8.5
Rooms
3.6
Service
8.0

Guest reviews

  • Group of friends
    7.8

    The Hotel is perfectly located for a city trip. just 2 minutes to th paddington railway and tube station.

    The Hotel overall could use a little remodelling. It was a little cold during night because of the poor isolation and not functioning heating.

  • Single
    3.2

    The girls working the front desk tried their best to be helpful in light of a bad situation.

    Avoid this hotel at all costs. The rooms were disgusting and I did not feel safe. I stayed only one night of a multi-night stay. As soon as morning came, I immediately started looking for a new hotel. (Keep in mind- this was during the Olympics so I ended up paying a very high rate at the new hotel for a last minute booking but it was worth it to leave the Norfolk Plaza.) I was also not the only guest to have problems. Every time I was in the lobby there was a guest looking to change rooms because their current room to another one because something didn't work. As I was checking out, someone from a tour company was also at the desk. After looking at all available rooms in the hotel- he decided none were acceptable for his group and was frantically calling around to find something (anything) else. Do not stay here.

  • Single
    6.6

    Excellent location, close to Paddington and underground. Nice sized room and bathroom.

    You really can hear people moving around in the room above. Very poor sound insulation and the vibrating floor made my light casement rattle.

  • Older travelers
    3.8

    The position of the hotel was perfect for travelling into the heart of the city and visting the popular tourist attractions

    The room which we occupied was in urgent need of refurbishment.The main curtains plus the net curtains were very old and marked with paint,the window fixtures were broken,the bedroom fittings and furniture were old and tired looking.The bed linen had been restitched in places and was frayed.The most disappointing was the bathroom.The bathroom fittings were old and outdated,the sink bath and tiles were cracked.no air vent.The bathroom was extremely cramped.You had to dry yourself in the bath as there was not anywhere else to go.The toilet and sink were as close together as a desk and chair.

  • Single
    4.6

    Location was good. Breakfast was good

    No central light in room. Cleanliness dubious Was put in smoking room...........smelly

  • Family with children
    4.2

    Terrible hotel! It was old , run down, nothing had been renewed for 15 to 20 years. All we wanted was a nights sleep and even this we did not get, my wife was woken up at 2am by someone having a shower and then going out and she said it sounded like it was in our room. I mentioned this to the manager and they could not be bothered. Only good thing, the sheets were clean....Awful hotel, do yourself a favor and miss this one.

  • Single
    7.0

    The location is excellent for the train station. The staff are very helpful.

    My room was a little shabby this time. I was very surprised as over the many times I have stayed here both alone, with my family and with a friend I have always been absolutely delighted with the decor etc.

  • Family with children
    8.8

    I had read poor reviews for the hotel but was pleasantly surprised. All staff very helpful and informative. We had a room on the second floor.. The breakfast was fine. Would return again as plenty of variety for eating places close to the hotel

    I found the beds a little hard even my 10 year old daughter commented on the bed.

  • Older travelers
    4.6

    its location. bathroom clean and towels changed daily

    in need of refurbishment. breakfast very basic, we asked numerous times to have the television tuned in but it was not done.

  • Single
    7.8

    I stayed here during a 24 hour layover from Heathrow and it could not have been more convenient to the airport! It was nothing fancy but it did the job. The staff was helpful and the room was adequate.

    The linens were a bit dated which is the reason for a slightly lower score on cleanliness.

  • Couple
    4.6

    Near Paddington station

    Pretty terrible room in every possible aspect...

  • Single
    9.6

    A lovely hotel with very friendly and welcoming staff. The hotel is always kept lovely and clean and my bedroom was on the third floor with a lovely view over Norfolk Square. Would recommend this hotel for a city break to London anytime.

  • Single
    6.2

    It's about 2-3 mins walk from Paddington Station, very useful for early train runs, and is a quite authentic London apartment, if you're a fan.

    Non-existent internet access, Lack of professional staff, horrible breakfast. Do not order an English Breakfast here, just go eat somewhere else. They do not charge for rejected service though, at least.

  • Single
    8.2

    Clean hotel, good location, good value for money, helpful staff, would stay again

  • Older travelers
    3.2

    They refunded our money

    We arrived in the morning & were impressed by the pleasant foyer. I'm returning to the hotel at 11:30 PM we were shown to a very squalid dirty room. After complaining we would then offered a smoky unmade up room. At 3rd go we were shown into an adequate room! No manager was available - I spoke to the manager the following day and was told that the hotel was due for refurbishment in March. This was not mentioned at this time of booking nor was it in the Foyer. When I pointed this out I was offered a refund which I accepted

How to reach hotel

hotel Norfolk Plaza Hotel - London London location
Show big map »

Hotel Address:

29-33 Norfolk Square, London, United Kingdom, W2 1RX

Get directions
City Center
  • London
    2.3 mi
Airports
Train Stations
  • Paddington Station
    700 ft
Underground stations
  • Paddington (H&C)
    1700 ft
  • Paddington (Circle & Bakerloo)
    1700 ft
  • Bus stop
    3700 ft
Restaurants
  • San Marco Ristorante (cuisine: Italian)
    400 ft
  • Mimos Cafe Bar (cuisine: Italian)
    400 ft
Parks
  • Paddington Green and St. Mary's Churchyard
    1900 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    87

Hotel Awards

UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge